https://www.senovak.com/champion daily 0.75 2018-05-18 https://images.squarespace-cdn.com/content/v1/5af5b3aa31d4df4901680563/1526505575895-L6AN3VKI3AYNF4H77T65/champion_concept1.gif Champion https://images.squarespace-cdn.com/content/v1/5af5b3aa31d4df4901680563/1526494264878-8I6RZ8O7VWKCVRKS4JVC/champion_concept2.jpg Champion https://images.squarespace-cdn.com/content/v1/5af5b3aa31d4df4901680563/1526686317698-RG3GDJKWEAX7LP8HYI40/champion_intro.jpg Champion https://www.senovak.com/hanesink daily 0.75 2018-05-18 https://images.squarespace-cdn.com/content/v1/5af5b3aa31d4df4901680563/1526593978608-DKBTHOYFBZIM114MB6SS/hanesink_college.jpg HanesInk https://images.squarespace-cdn.com/content/v1/5af5b3aa31d4df4901680563/1526265394674-7XNBV1YZSR51F55DNKA0/hanesink_marketplace.jpg HanesInk https://images.squarespace-cdn.com/content/v1/5af5b3aa31d4df4901680563/1526265456535-Q17XMIJRJIJ3GMHOM1XJ/hanesink_campaigns.jpg HanesInk https://images.squarespace-cdn.com/content/v1/5af5b3aa31d4df4901680563/1526265484112-77B56HOBEJS2B6KEVIGI/hanesink_brand.jpg HanesInk https://images.squarespace-cdn.com/content/v1/5af5b3aa31d4df4901680563/1526265357398-5UAED3R817OTFOFB23UK/hanesink_animationl.gif HanesInk https://images.squarespace-cdn.com/content/v1/5af5b3aa31d4df4901680563/1526683539638-3LL4S7HO81WUGO1DL67O/hanesink_intro.jpg HanesInk https://www.senovak.com/read-me daily 0.75 2014-01-10 https://images.squarespace-cdn.com/content/v1/52a74d9ae4b0253945d2aee9/1390928870858-4D9B6T9WGP8017NSS9W3/topography.jpg Read Me https://www.senovak.com/home daily 1.0 2022-01-17 https://images.squarespace-cdn.com/content/v1/5af5b3aa31d4df4901680563/1526524297245-07U70LUYN6UDWNC605C7/research.jpg Home https://images.squarespace-cdn.com/content/v1/5af5b3aa31d4df4901680563/1526524362225-B8035R78BB61WPK95L0P/leadership.jpg Home https://images.squarespace-cdn.com/content/v1/5af5b3aa31d4df4901680563/1526524331648-PX1NSG7W2UI6AXSCJ8YE/design.jpg Home https://images.squarespace-cdn.com/content/v1/5af5b3aa31d4df4901680563/1526525489796-HVJI3EEYD1YNI3427YQR/LincolnParkZoo2.jpg Home https://www.senovak.com/redken daily 0.75 2018-05-18 https://images.squarespace-cdn.com/content/v1/5af5b3aa31d4df4901680563/1526419907677-QS7N32P2DXTOHC2M4T8I/redken_blog_mock.jpg Redken https://images.squarespace-cdn.com/content/v1/5af5b3aa31d4df4901680563/1526583690417-GQSZABRP7XH6M4AJJ3Y8/redken_PDP.jpg Redken https://images.squarespace-cdn.com/content/v1/5af5b3aa31d4df4901680563/1526419837181-3GH9EUFRANC1OBTJOI5F/redken_mobile.gif Redken https://images.squarespace-cdn.com/content/v1/5af5b3aa31d4df4901680563/1526419866331-D9D29AFPHNPLV2T210GQ/redken_listpage.jpg Redken Once filter options are applied they are displayed in a narrative format to easily convey the inclusive/additive and exclusive/reductive filter logic to users. https://images.squarespace-cdn.com/content/v1/5af5b3aa31d4df4901680563/1526675857462-TKRDCW1HAB0AYFDCL31B/redken_intro3.gif Redken https://www.senovak.com/giorgio-armani-finder daily 0.75 2018-05-18 https://images.squarespace-cdn.com/content/v1/5af5b3aa31d4df4901680563/1526240143415-JDHO635VF6YPFDUWB2QT/FoundationFinder_comp_06.jpg Giorgio Armani Foundation Finder https://images.squarespace-cdn.com/content/v1/5af5b3aa31d4df4901680563/1526240103545-8ZZLP3ZFWQYB4HIU0NV8/foundation_image_1_opt.jpg Giorgio Armani Foundation Finder https://images.squarespace-cdn.com/content/v1/5af5b3aa31d4df4901680563/1526240616668-6PTD4YN86YK3UYG6E0X9/FoundationFinder_matchpick.gif Giorgio Armani Foundation Finder https://images.squarespace-cdn.com/content/v1/5af5b3aa31d4df4901680563/1526595103434-Z4F80B2D5I64KXH8I243/foundation_intro.jpg Giorgio Armani Foundation Finder https://www.senovak.com/giorgio-armani-ar daily 0.75 2018-05-18 https://images.squarespace-cdn.com/content/v1/5af5b3aa31d4df4901680563/1526238057525-ULCTGUR1YQMJ5EDC233T/modiface_interface.jpg Giorgio Armani AR https://images.squarespace-cdn.com/content/v1/5af5b3aa31d4df4901680563/1526236569672-L1DWMX2WPETRSD0RS4X2/modiface_comp_10.jpg Giorgio Armani AR https://images.squarespace-cdn.com/content/v1/5af5b3aa31d4df4901680563/1526235173814-DMIFNV54O54TAQ17HDIQ/modiface_comp_02.gif Giorgio Armani AR https://www.senovak.com/contact daily 0.75 2018-05-16 https://www.senovak.com/airbnb-support daily 0.75 2022-01-14 https://images.squarespace-cdn.com/content/v1/5af5b3aa31d4df4901680563/d7479544-47f1-4330-bd6c-354d4795ff75/Dublin+Installation.png Airbnb Customer Support - Make it stand out Adoption and buy-in were critical for the Airbnb team, so we also helped them socialize the new strategy in a unique pop-up event that allowed 300+ global CS leads to see, feel, and respond to the strategy. https://images.squarespace-cdn.com/content/v1/5af5b3aa31d4df4901680563/353ca841-1a8f-4cef-b693-b9c422b1c246/ConsiderationToReservation_FINAL.jpg Airbnb Customer Support Several key journeys were mapped creating service blueprints. The top part of each blueprint outlines the actions and interactions between the guest, host and support specialist across the journey. The bottom part identifies the the proposed tools, feature, and programs that will support each part of the journey and the processes, policies and technology needed to actualize them. https://images.squarespace-cdn.com/content/v1/5af5b3aa31d4df4901680563/6e8e4246-a585-4a74-9742-bf375f4601c5/Concept+Example+1.png Airbnb Customer Support - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5af5b3aa31d4df4901680563/abecb2a6-1455-4192-a66f-ad344d8f1fa1/Concept+Example+2.png Airbnb Customer Support The team developed feature, tool and program concepts. 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